![]() We’re getting so close to having the ENTIRE admin portal live inside our web app! Stay tuned to our blog for final updates announcing the completion of this project. Also, the ACD queue login phone number has been removed.įrom Administrators > Inbound call settings > Inbound bridge: The inbound bridge’s billing user text has been updated to say, “Report call activity under.” Admin App Existing Feature Updatesįrom Administrators > Reports: When viewing a specific user’s call detail report, the pre-selected date filters will be displayed at the top of the report.įrom Administrators > PBX settings > Enabled services: Account administrators can quickly see if international dialing is enabled or disabled on a particular PBX.įrom the Status menu > Account & payment > Calling credits: There is updated UX on the calling credits page when an account has no credit card on file.įrom Administrators > Inbound call settings > Music on hold: There is now clearer pricing text for the music on hold feature.įrom Administrators > Inbound call settings > ACD queues: The ACD queue default ring duration for agents is now set to 30 seconds. Onsip remove extension from user update Your Monthly Plan - The total amount of the upcoming months billing plan (does NOT include any applicable taxes + fees)licking on the 'Edit Your Plan' button instantly takes you to your billing plan overview, where you can review plan details. ![]() monitor call quality and usage data in the Zoom administrator portal. Bring your own SIP devices or software phones. 3121048 - How to edit Employee Portal URL - Onboarding 1.0 User Assistance Documentation Links - Onboarding 1. Use this feature to compare that amount against the cost of your current billing plan. OnSIP delivers powerfully simple unified communications services to more than. Add phones, auto attendants, conference suites, call groups, and more in seconds with the easy-to-use admin portal.Changes you make in the admin portal get pushed to your phone system instantly so theres never any waiting. Users can submit a new ticket in the Admin Portal under the Account tab. First, on the Apps page, find and click on the. The Admin Portal Dashboard lets users instantly configure their billing features Network Status Get immediate updates on network-wide events Support Tickets The dashboard contains a succinct list of a user's open support tickets. ![]() In the result, the new password will be in the field NewPassword. An agent admin can reset the password of any account admins under it. Admin App New Features Compare Plansįrom the Status menu > Account & payment > Account settings > Plan overview, you can now see what your exact account configuration would cost under a different OnSIP plan type. Setting up Email Reports for your ACD Queue is a short process and can be completed through the Admin Portal. OnSIP users can also reset their own password through my. account admin can reset the password of any users under it within its organization. Account admins: Get up to speed on the latest features just added into our web app admin portal! You’ll also find a handful of updates made to existing features that provide a more seamless and intuitive user experience when navigating the portal.įor a quick refresher on the project: Our team has been transferring the features and functionality found in the legacy admin portal into the Administrators tab of our web app,. ![]()
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